The Oregon Growers Guarantee

At Oregon Growers, we want our customers to experience the great flavors of the Pacific Northwest through our farm direct specialty foods. We ensure the use of high quality, locally grown, seasonal produce straight from family farms. We work hard to continue that level of quality and care to make sure your favorite Oregon Growers products arrive safely to your kitchen. Once your order has arrived, here are a few ways to keep the integrity of our products:

1. Always refrigerate our products once opened
2. Never leave a jar of our products in a hot car, or in direct sunlight.
3. Never shake our jams or fruit butters before enjoying – this will ruin the delicate set.

However, if for any reason you are not 100% satisfied with our products, please contact us and we will be happy to exchange or issue a refund for the product. Please contact us at 541-386-5600 or at info@oregongrowers.com.

Shipping Information
Because of our schedule here in the office and a desire to keep our products from spending the weekend in a warehouse or on a truck, as a general rule we ship Monday through Thursday and work to get all orders out within one to two days of receiving the order. However, we understand the need for last minute deliveries (forgot your mother-in-law’s birthday, you can’t sleep until you get more Strawberry Pinot Noir Fruit Spread, etc.) in light of these and many other emergencies, we are happy to offer Next Day Air, 2nd Day Air, or 3 Day Select through UPS.

If you would like to inquire about the status of your order, please feel free to contact us at our main office line, or via email at: orders@oregongrowers.com, and we will more than happy to track your order for you.

Payment Options
We greatly appreciate your business, but we prefer and only accept Visa and MasterCard.

Privacy Statement
Because we everyone hates getting junk mail (including us), and we value our loyal customer, we will never share your email or person information with anyone. We also understand the responsibility that comes with people giving us their personal information, and insure that transactions are transferred through a secure server, never to be shared with additional parties.

In addition, we also understand the responsibility that comes with people giving us their personal information. We have gone through great lengths to ensure that all personal information is transferred through a secure server and will never be shared with additional parties.

How can I learn more about Columbia Gorge?
Our products are just the beginning of a long list of great things here in the Columbia Gorge. While I could go on for hours telling you about the great views, trails, waterfalls and places to enjoy wind sports, our chamber does an excellent job. To learn more go to www.hoodriver.org. If you have already called them, and are still looking for an even more “inside” scoop, give us a holler.

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